The categories of personal data we may collect and use about you will vary depending on your level of engagement with us. Initially, we may collect your name, mailing address, contact numbers and email address, and/or information about the nature of your enquiry. We may also automatically collect information about the devices you use to interact with our websites. The information we automatically collect may include internet protocol addresses, device identifiers, web browser, and browsing information collected through cookies and other similar technologies on our website. The information automatically collected will be associated with any personal data you have provided.
You may provide us voluntarily with information in order to use, or participate in, certain features of our services, such as registering for an account; making a purchase; applying for a job; submitting a survey response; requesting support or assistance; signing up for or registering an activity or a loyalty program; making a donation etc..
Certain personal data are required for specific services or products and if you fail to supply such personal data as requested for the specific service or product, we may not be able to deliver you the service or product.
Our services are not designed for or targeted at, children younger than 18 years old, and we do not intentionally collect or maintain personal data about anyone under the age of 18. If you are under 18 years old, please ask your parent or guardian to interact with us on your behalf.
We may collect personal data directly from you when you:
We may also indirectly obtain personal data of you from third parties when you:
Our use of your personal data depends on how and where you interact with us. In some situations, the collection of personal data may be required for the operation of websites or the provision of certain services, products, events, promotions or marketing or other activities. If we are marketing to you, we will also do so with your consent or where otherwise permitted by law.
Your personal data may be received and processed by the following categories of third parties located within or outside Hong Kong:
Where you agree (or where otherwise permitted by law), we will send you information about any new services, products, events, facilities, promotions or marketing or other activities which may be of interest to you, according to available methods of communication. Even after you agree and ask us to send you information, you can always unsubscribe or withdraw your consent at any time, and we shall stop sending you marketing materials.
We may, in some cases, use automated decision making and/or profiling, if it is authorized by legislation, if you have provided an explicit consent or if it is necessary for the performance of a contract. You can always request a manual decision making and/or profiling process instead, express your opinion or contest a decision and/or profiling based solely on automated processing and/or profiling, if such a decision would produce legal effects or otherwise similarly significantly affect you.
When using automated decision-making we will provide you with further information about the logic involved, as well as the significance and the envisaged consequences to you.
We endeavor to keep your personal data secure. We have set up technical and organizational systems and processes to prevent unauthorized access or disclosure of your personal data. We also check that any third parties that we deal with maintain reasonable measures to safeguard the security of the personal data they process.
You have certain rights regarding how we use and keep your personal data. These include:
You may also have the right, in certain circumstances to:
You can exercise your rights by contacting us using the details below. However, we will require you to produce satisfactory proof of your identity and we may charge you a reasonable fee for the administrative costs in certain circumstances. If a fee is necessary, we will inform you of the fee before processing your request.
You can contact us at any time by post to designated legal officers of The Legal Department, Nan Fung Group, 23rd Floor, Nan Fung Tower, 88 Connaught Road Central, or email us at email@example.com.